Terms & Conditions

Company Information

Real Beds a trading division of Lewis Stores (Pty) Ltd with registered address at 53A Victoria Road, Woodstock, Cape Town and company registration number 1946/023387/07, Vat number 4430255713

Detailed Description

Real Beds South Africa is a business in the bed industry that retail beds, mattresses, accessories and bedroom furniture.

Merchant Outlet

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa, the currency is the South African Rand.

Country of Domicile

This website is governed by the laws of South Africa and Real Beds chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, or other documents or communication of whatsoever nature. Real Beds may, change these terms and conditions without notice.

Customer Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy policy set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policy posted at those sites.

Collection of Information

Real Beds collect information, (names, postal addresses and email addresses when voluntarily submitted by our visitors). This information is only used to fulfil your specific request, unless you give us permission to use it in another manner.

Cookie/Tracking Technology

Real Beds may use Cookie and Tracking technology for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookies and tracking information may be shared with third parties.

How we use cookies

Ad serving companies, including Google and its subsidiary company Double Click, may show you ads related to products or services on this site on the internet. These ads are based on the fact that you have visited this site. This forms part of the Google Remarketing feature. Users of this site may opt out of this feature by using one of the methods detailed below.
As an example; we may request Google to serve you a Text Ad on the Google Search Network sometimes after you have visited this site. These ads may advise you of special offers or price reduction on products you viewed while on the site. This is made possible via information stored in your site-specific cookies.
Third party vendors or Ad serving Companies, including Google, use Cookies to serve ads based on your prior visits to this website. Cookies do not contain personal or sensitive information about user and are commonly used across the internet by almost all websites.
Users may OPT OUT of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively, you can point users to opt out of a third-party vendor use of cookies by visiting the Network Advertising Initiative opt out page.
This site complies with the Google Advertising Cookies Policy.
Further information on how Google uses and protects information related to Cookies and advertising can be found here: Google advertising. Privacy policies.

Distribution of information

We may share information with governmental agencies or other companies assisting in fraud preventing or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place the information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Warranties and Guarantees

Real Beds only deals with recognized brands. This is why every product sold by Real Beds is backed by a manufacturer’s warranty against any defective workmanship or materials for a period of time determined by the manufacturer.

If a claim is raised within the guarantee period there will be no cost to the customer for repairing or replacing. If the claim is raised within the warranty period, a pro-rata charge will be applied and charged to the customer.

You will receive a manufacturer’s warranty and guarantee card with your purchase.

Responsibility

Real Beds South Africa takes responsibility for all aspects relating to the sale of goods and services sold on this website.

Export Restriction

The offering on this website is available to South African clients only.

Contact Details

Email Support: customersupport@lewisgroup.co.za

Delivery Policy

We deliver anywhere in Gauteng, Rustenburg and Pietermaritzburg. Delivery charges are calculated on the distance from the store and will be added to your total order value. A minimum delivery charge is applied to a 30km radius of the nearest Real Beds store. In the event delivery has taken place outside of the metropolitan (long distance 150km from metropolitan areas), delivery can take up to 10 working days. All products stay the property of Real Beds until paid in full and delivered.

Real Beds South Africa values our clients and respects consumer rights and as such, ensures that all our policies are compliant with the Customer Protection Act.